Voice

Social Socket is one of the top-notch SMS Service provider in India. Our SMS service offers a reliable global solution for Push/Pull messaging.

Global Communication Made Simple

Social Socket's SMS service provides an advanced and reliable solution for global customer communication, supporting both Push and Pull SMS messaging. It accommodates a variety of protocols, including:

Push and Pull SMS Messaging

Social Socket supports Push and Pull SMS messaging, enabling businesses to send and receive messages efficiently. The platform’s compatibility with multiple protocols, including SMPP, HTTPs, XML, and SFTP, ensures easy integration with any third-party applications such as moEngage, CleverTap, and WebEngage.

High Scalability and Uptime

Designed for scale, the platform supports up to 254,000 transactions per second with 99.99% uptime. Its robust infrastructure, featuring advanced data centers and disaster recovery systems, ensures seamless performance and uninterrupted service, even at peak loads. This high reliability makes it ideal for bulk text messaging and other mission-critical applications demanding consistent availability and speed.

Key Features of Voice Messaging

Social Socket’s SMS offers reliable, direct, and efficient bulk text messaging with fast communication, clear text delivery, and seamless customer engagement, ensuring a smooth and accessible experience for every interaction.

Human Touch

Convey tone, emotion, and urgency better than text.

Multilingual Support

Send messages in local languages for wider reach and connection.

Scalable Broadcasts

Reach thousands with a single voice message broadcast.

Smart IVR Integration

Enable two-way interactions with automated call flows.

Real-time Reporting

Track delivery status, user actions, and responses instantly.

Comprehensive Campaign Management

Following features are provided in our campaign manager:

Scheduling
Set up and automate the delivery date and time for bulk text messages.

Template management
Store and manage pre-approved message templates for quick use.

Group management
Easily manage recipient groups for targeted messaging.

Moderation
we support maker-checker functionality.

File upload support
Upload recipient data in CSV, txt, or XLSX formats.

Traffic Analyzer
Social Socket offers comprehensive MIS to let you know the status of your various campaigns. You can have the campaign dashboard, summary and detailed reports.

Short URL Service

Social Socket is one of the top-notch SMS Service provider in India. We provides enterprises with an efficient URL-shortening solution, offering seamless API and interface support for easy integration. Its enterprise branding feature enables businesses to use custom domain names, enhancing brand visibility and reliability (e.g., icibnk.cc/99a10). Security is ensured with IP authentication and OWASP compliance. Deep linking directs users to specific in-app locations on iOS and Android. Social Socket also offers an advanced analytics dashboard, helping enterprises track and optimize campaign performance effectively.

Building trust between businesses and customers by leveraging cutting-edge technology, with privacy and security as our top priorities.

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