SMS Solutions that Power Global Communication

Social Socket delivers powerful and reliable SMS services designed to streamline communication for businesses worldwide. Whether it’s promotional, transactional, or alert-based messaging, our platform supports both Push and Pull SMS for seamless two-way interaction.

Global Reach, Simplified

Our SMS system is built to support real-time, high-volume messaging through a range of widely accepted protocols. With support for SMPP, HTTPS, XML, and SFTP, Social Socket ensures flexibility and robust performance for all your global communication needs.

Push and Pull SMS Messaging Made Smarter

Social Socket enables businesses to send and receive messages efficiently with full support for Push and Pull SMS. Our platform is compatible with third-party tools like moEngage, CleverTap, and WebEngage, making integration quick and hassle-free. Stay connected with your customers—anytime, anywhere—with secure and scalable messaging infrastructure.

Unmatched Scalability & 99.99% Uptime

At Social Socket, our SMS infrastructure is built for scale — capable of handling up to 254,000 transactions per second with a rock-solid 99.99% uptime. Backed by cutting-edge data centers and intelligent disaster recovery systems, our platform guarantees seamless message delivery, even during high-volume peaks. Whether you're running large-scale marketing campaigns or mission-critical communications, Social Socket ensures reliability, speed, and performance every step of the way.

Core Features of Our SMS Platform

Social Socket delivers reliable, direct, and lightning-fast SMS messaging that keeps you connected with your audience. From quick message delivery and clear readability to frictionless customer engagement, our bulk SMS solution offers an intuitive and powerful communication experience for businesses of every size.

Data Security

We safeguard your communication with end-to-end encryption—both in transit and at rest. Role-based access, detailed audit logs, and strict security protocols ensure full protection of sensitive information.

Unicode Messaging

Reach customers in their preferred language with support for multiple scripts and regional languages. From standard messages to Flash Messages, Social Socket ensures clarity and cultural relevance.

Message Support

From OTPs and transaction alerts to promotional messages, our platform supports all message types—ensuring timely delivery when it matters the most.

Blacklist Management

Maintain clean, focused communication with automatic number and keyword blacklisting. Avoid spam complaints and stay compliant with industry norms.

Protocol Support

Enjoy seamless integration with your systems through trusted protocols like SMPP, HTTPS, SFTP, and custom APIs. Built for compatibility, tailored for scalability.

Comprehensive Campaign Management

Social Socket offers a powerful and intuitive campaign management system designed to help you streamline your bulk SMS operations. You can easily schedule message delivery in advance, ensuring timely communication with your audience. Our template management feature allows you to store and reuse pre-approved messages for quick deployment. Recipient group management helps you segment and target specific audiences effectively. We also support maker-checker workflows through moderation tools to maintain approval control and compliance. Uploading recipient data is simple, with support for CSV, TXT, and XLSX formats. To help you track performance, our built-in traffic analyzer provides a detailed dashboard view with real-time summaries and campaign-level reporting, giving you complete visibility at every step.

Short URL Service

Social Socket’s Short URL Service enables businesses to simplify and optimize their messaging with professional, branded links. Our platform offers a seamless URL-shortening experience with easy API integration and a user-friendly interface. You can personalize links using your own domain, making them appear more trustworthy and aligned with your brand—for example, “yourbrand.in/festival”. These shortened URLs are not only easier to share but also improve click-through rates and tracking. Ideal for marketing campaigns, CTAs, and time-sensitive updates, our service ensures your messages stay concise while still delivering full impact.

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